Get in Touch

We'd love to hear from you! Whether you have questions, feedback, or suggestions, we're here to help.

Contact Information

Email

General inquiries: [email protected]

Privacy concerns: [email protected]

Response Time

We typically respond within 24-48 hours during business days.

Feedback

Your feedback helps us improve! Share your thoughts, feature requests, or report issues.

Frequently Asked Questions

How do I delete my account?

You can delete your account from the app settings. All your data will be permanently removed within 30 days.

Is my data secure?

Yes! We use industry-standard encryption and secure Azure servers. Read our privacy policy for details.

Can I export my hair care data?

Yes, you can export your wash day history and product list from the app settings.

How does the AI product identification work?

We use OpenAI's GPT-4 to analyze product images and barcodes, combined with multiple databases to provide accurate product information.

Need More Help?

If you're experiencing technical issues or need immediate assistance, please include the following in your email:

  • Your device type (iPhone model, iOS version)
  • App version (found in Settings)
  • Description of the issue
  • Steps to reproduce the problem
  • Screenshots if applicable